I was disconnected from the internet while my order was being processed. How do I complete my order? Hiren Parmer May 14, 2018 10:19 Follow That sounds terrible. Fortunately, if a Thank You screen hasn't been displayed, it means your order hasn't been processed. Restart the process and try again. If you need any help along the way, give us a call on 800-123-HOME (800-1234663), Saturday to Thursday, 9:00 AM to 9:00 PM, so we can talk you through it. Comments 0 comments Please sign in to leave a comment.