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Articles in this section
- I paid for an order using My Credit balance and then cancelled the order. What happens to my balance?
- If I buy a product partly with cash and partly with My Credit balance, a Return Voucher or a Credit Note, and then return it to store, how is my refund calculated?
- What is a Credit Note and how is it different from a Return Voucher?
- What is My Credit?
- Can I return part of a promotional purchase, where the discount was calculated on the total cost of my purchase?
- Are there products I cannot return online?
- What is your returns policy on Home Centre products?
- What is your policy on returns?
- Will my VAT be refunded when my products are returned?
- I have other questions about returns, refunds and cancellations. Who can I call?